Shipping and Refund Policy
Shipping Policy
Once your order has been processed and shipped you will receive an email with your tracking number. Please allow 5-7 business days for shipping. For any questions or concerns regarding delivery feel free to contact USPS Customer Service 1 (800)275-8777.
Refund Policy
Returns and exchcanges must be initiated and received within 7 days after delivery. All hair extensions/wig units must be in their original state (i.e. no chemicals, dye, unraveling and or uncut wefts). Customers are responsible for any fees associated with the return of products unless told otherwise by a Royal Team Member. In order to return lash extensions they must be 100% unused and in their original case. Please allow 3-5 days for your refund to be processed.